Privacy policy

Guaranteed fully understands the importance of privacy and the protection of personal data in the digital era and is committed to ensure an adequate level of data protection for all persons with whom Guaranteed has dealings. This ‘Privacy Policy’ governs the collection, use and disclosure of personal information Guaranteed receives from users of this website.

Please read this privacy policy carefully, because it contains essential information about how your personal data is processed. By providing your personal data on the website: (hereinafter: “website”) and by using the e-mail addresses shown on this website, you acknowledge having read this Privacy Policy and declare that you accept the it.


Guaranteed complies with the European regulation on protection of privacy. That includes compliance with European Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation; hereinafter referred to as ‘GDPR’), as well as the amendment of national laws to bring them into line with this European regulation.

Guaranteed acts as controller for personal data collected via the website, which means that Guaranteed is the organisation responsible for the processing of your personal data obtained via the website (via cookies, contact forms, registry forms, job application forms, etc.) or via the e-mail addresses provided on the website.

Personal data

This Privacy Policy relates to your personal data. The term personal data is interpreted according to the definition contained in the GDPR, i.e.: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

The personal data you share with us, are:

  • The details you enter on our Website (via contact form / applications / registration form / etc.);
  • The personal data you provide directly / indirectly when sending an e-mail to one of the e-mail addresses mentioned on our Website;
  • Those that are collected by the cookies that are used (see below)

This Privacy Policy is unrelated to the personal data that you provide via a linked website. If Guaranteed creates a link to another website, the Privacy Policy of the linked website needs to be consulted in order to find out what happens to the personal data provided on that website. Guaranteed has no influence over that.

Purpose of processing

Guaranteed will only use the collected personal data for one of more of the following purposes (depending on which service or functionality you use):

  1. If you contact us via the form on the website, your personal data will be used for dealing with and answering your questions or complaints;
  2. If you apply for a job using the form on the site, your personal data will be used for processing your application;
  3. If you fill in the Registry we will use your personal information for considering your participation in future activities;
  4. Cookies will be used for understanding how visitors use the site in order to improve the website and the services of Guaranteed.
  5. Only when you have given your consent by providing your email address, your personal data will be used for sending newsletters. These newsletters can contain information about our products and their development, about new products and services, etc .

You are not obliged to give us your personal data, but you need to understand that it is impossible to provide certain services if you refuse to allow the processing.

Transfer of personal data

Guaranteed will not sell, rent, distribute or make your personal data available in some other commercial way to third parties, except with your prior consent.

In the context of the intended purposes and the mediums used (Website / email), data can be transferred to third parties or third parties may occasionally have access to your personal data in order to provide the necessary support services. All companies providing such support services are required to apply the same standards of protection and cannot use your personal data for their own purposes.

The personal data provided through the registry form can be shared with one of the partners Guaranteed is working with.

In all cases, Guaranteed tries to limit the transfer to the minimum. If personal data needs to be transferred outside the European Economic Area, Guaranteed ensures that the level of protection of personal data is ensured. Guaranteed shall ensure that adequate safeguards, as required under applicable data protection legislation, will be implemented (including, notably, the European Commission’s Standard Contractual Clauses, as applicable).

In rare cases, it may happen that Guaranteed may have to disclose your personal data to comply with a court order or other binding legislation. Guaranteed will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.

Security of personal data

Guaranteed has implemented a variety of organisational and technical security measures to protect your data against destruction, loss, falsification, (unauthorised) modification, unauthorised access or unauthorized processing. In addition, care is taken to prevent inadvertent disclosure to third parties.

For instance, we store your Personal Data on servers that have various types of technical and physical access controls, we also ensure that only the necessary persons have access to your personal data, that access to your personal data is protected and that our security measures are regularly audited.

Duration of the processing

Guaranteed will retain your Personal Data only for the period necessary to fulfill the purposes outlined in this Policy.

As an exception, Guaranteed may be required to retain your Personal Data for longer periods as required or permitted by law, or as necessary to protect its rights and interests. In such a case, you will be informed of the intended retention period in the applicable Privacy Notice.